The web method is failing to execute

I've encountered an issue with a VB.Net page that calls a web method from JavaScript. It was functioning fine until just recently, and now it's not working at all. I'm feeling quite lost at the moment, so any guidance would be greatly appreciated.

Firstly, my page generates a list of items that can be clicked using the following line:

 TicketHTML = TicketHTML + "<td><img src='../images/delete.png' Class='imgTicketClose'  alt='Delete Task' onclick='DeleteTicket(" + row("id").ToString() + ")' /></td></tr>"

I'm confident this part is working since clicking on the item triggers a JavaScript popup. Therefore, I suspect the problem lies elsewhere.

Now onto my JavaScript:

    function DeleteTicket(ticketID) 
     {
        var answer = confirm("Do you really want to delete this task?")
        if (answer) 
        {
           PageMethods.DeleteTask(ticketID);
          
           window.location.reload()
        }
     }

I believe the issue may be here because the web method doesn't seem to be called, and the page doesn't reload either. However, I'm puzzled as to why this might fail when the Javascript confirm dialog works just fine.

In the spirit of thoroughness, here's my web method code even though I know it's not being executed based on database profiling:

 <System.Web.Services.WebMethod()>
   Public Shared Sub DeleteTask(ticketID As Integer)
  Dim conn As New SqlConnection(ConfigurationManager.ConnectionStrings("Blueprint").ToString())

  Dim cmd As New SqlCommand
  cmd.CommandType = CommandType.StoredProcedure
  cmd.CommandText = "spDeleteNonTicketItem"
  cmd.Parameters.AddWithValue("@ItemID", ticketID)

  cmd.Connection = conn

  conn.Open()

  cmd.ExecuteNonQuery()

  conn.Close()

   End Sub

So where should I turn next for help? Any suggestions or advice would be highly valued. Thank you

EDIT: Could there be anything in the web.config file causing issues with executing page methods? I've noticed this problem occurring with another entirely separate web method. I've also double-checked the integers passed into the javascript using alert(), and they are all valid.

Answer №1

Can you verify if it is attempting to run the PageMethod? When you place a breakpoint, does it stop there?

I'm not sure if this could be causing difficulties for you, but I did notice the following:

function DeleteTicket(ticketID) 
 {
    var answer = confirm("Are you sure you want to delete this task?");
    if (answer) 
    {
       PageMethods.DeleteTask(ticketID);
       window.location.reload();
    }
 }

I am curious if the issue lies in adding the semi-colons.

Answer №2

UPDATE - It appears that you have included the WebMethod attribute in your code.

An effective approach is to incorporate an error handler for your page methods call. This usually involves providing method handlers for onSuccess and onError events.

Here is an example of how you can implement a javascript error handling function:

function OnFailed(error) {
   // Notify the user about the error.
   alert(error.get_message());
}

In your PageMethods call, you can do the following:

function DeleteTicket(ticketID)    
{      
    var answer = confirm("Are you sure you want to delete this task?");      
    if (answer)       
    {         
        PageMethods.DeleteTask(ticketID, null, OnFailed);         
        window.location.reload();      
    }   
} 

I came across a relevant discussion on StackOverflow with an example illustrating this concept. Additionally, consider the impact of CustomError in web.config.

Another Update.

Have you performed a recent release?

Ensure that the following requirements are met:

1) EnablePageMethods="true" is set on the ScriptManager of your page

2) The relevant sections of the Web.config should include the following lines:

<system.web>
<httpHandlers>
<remove verb="*" path="*.asmx"/>
<add verb="*" path="*.asmx" 
type="Microsoft.Web.Script.Services.ScriptHandlerFactory" 
validate="false"/>
</httpHandlers>
<httpModules>
<add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
</httpModules>
</system.web> 

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