An error known as "cart-confirmation" has been encountered within the Snipcart platform

I am looking to integrate Snipcart checkout in my Next.js application. However, when I try to validate a payment, I encounter an error message:

An error occurred in Snipcart: 'product-crawling-failed'

--- Item 1 ---
[Item ID] 8
[Item Unique ID] 9e63189a-5a3b-4a25-bf57-ceb4574cad45
[Item Name] SEFLESS
[URL] https://cmeditions.fr/books/SEFLESS
[Status] NotFound
[Price in Cart] 15
[Crawled Prices] []
[Details] We have not been able to find the item with id '8' at 'https://cmeditions.fr/books/SEFLESS'. Please ensure that the product is correctly defined.

Below is the Snipcart button code I have implemented:

<div className="colophon">
{product.status === true ? (
<button
className="snipcart-add-item buy-button "
variant="dark"
onMouseEnter={(e) => handleEnter(e)}
onMouseOut={(e) => handleExit(e)}
data-item-id={product.id}
data-item-price={product.price}
data-item-url={router.asPath}
data-item-image={getStrapiMedia(product.grid_pic.url)}
data-item-name={product.name}
data-item-description={product.author}
v-bind="customFields"
>
BUY ME!
</button>

When I click on the product URL mentioned in the error message, it redirects me to the catalog instead of the specific product page. Could this issue be related to a routing problem within Next.js?

Answer №1

The reason for this error is due to a failure in order validation. To identify the specific product causing the issue, refer to the details in the developer logs.

Ensure that the data-item-url correctly points to the page with the Snipcart button, depending on whether you are using the HTML or JSON crawler.

If using a relative URL, remember to configure the default domain and ensure it is publicly accessible. For local development testing, tools like ngrok can be used.

It's important to note that dynamically adding the Snipcart button (e.g., through JavaScript or a frontend framework like Vue) is not supported. In such cases, consider utilizing the JSON crawler instead.

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