What is preventing me from retrieving these JSON values?

One of the functionalities on my website involves making an AJAX call to retrieve a member's profile information for editing purposes. The code snippet responsible for this operation is shown below:

        function loadProfileData() {
            var request = $.ajax({
                url: "../handlers/getprofile.ashx",
                method: "POST"
            });

            request.done(function (msg) {
                if (msg.Success == false) {
                    $('#spnProfileErr').html(msg.Status);
                    $('#toastProfileFail').toast('show');
                }
                else {
                    $('#lastname').val(msg.MemberProfile.LastName); // textbox
                    $('#firstname').val(msg.MemberProfile.FirstName); // textbox
                    $('#bestemail').val(msg.MemberProfile.BestContactEmail); // textbox
                    $('#agerange').val(msg.MemberProfile.AgeRange);  // select control
                    $('#zipcode').val(msg.MemberProfile.ZIPCode); // textbox
                }  
            });

            request.fail(function (jqXHR, textStatus) {
                $('#spnProfileErr').html('Unable to retrieve your existing profile at this time.');
                $('#toastProfileFail').toast('show');
            });
        }

The AJAX call to fetch the data from the web service is successful and it returns a JSON string, as seen in the screenshot here: https://i.stack.imgur.com/LsG56.png

While I can access the 'Success' and 'Status' properties of the returned JSON object, I encounter difficulties accessing the individual profile properties within the MemberProfile attribute. Attempting to access something like msg.MemberProfile.LastName results in an 'undefined' error.

What could be causing this issue with retrieving the specific member profile details?

Answer №1

It is possible that you are only receiving a string as input. You can try using the following code snippet:

var data = JSON.parse(data)

This will help convert your string into the desired object format. Give it a try!

Answer №2

To improve your AJAX request, consider incorporating the type:"json" attribute within the ajax object, directly following the method property.

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