What are some methods for postponing a SurveyMonkey survey prompt?

Seeking feedback on a new site launch in beta mode (full launch scheduled for March 28). We want to give users time to explore the site before showing a pop-up after 10 seconds. As I am new to coding JavaScript, any assistance would be greatly appreciated.

I came across a similar question with answers that seemed relevant to my situation: delayed pop-up code. Despite this, I am having trouble implementing the code on my site.

The pop-up is integrated using SurveyMonkey's JavaScript without any associated HTML or CSS.

(function(t,e,s,o){var n,c,l;t.SMCX=t.SMCX||[],e.getElementById(o)||(n=e.getElementsByTagName(s),c=n[n.length-1],l=e.createElement(s),l.type="text/javascript",l.async=!0,l.id=o,l.src=["https:"===location.protocol?"https://":"http://","widget.surveymonkey.com/collect/website/js/tRaiETqnLgj758hTBazgd8fe_2Bhm5gFnGqBOI61Z1zZLxwDFd6OcUAaoSp03T3t6v.js"].join(""),c.parentNode.insertBefore(l,c))})(window,document,"script","smcx-sdk");

This is the modified code I currently have based on one of the responses from the previous post.

function OpenSurvey(t,e,s,o){};
        window.setTimeout(function(){ OpenSurvey(window,document,"script","smcx-sdk"); }, 10000);

javascript

Answer №1

Dealing with a similar problem today, I was able to resolve it by using the following code snippet. Feel free to give it a try:

setTimeout(function(){ OpenSurvey(window,document,"script","smcx-sdk"); }, 60000);

function OpenSurvey(t,e,s,o){var n,a,c;t.SMCX=t.SMCX||[],e.getElementById(o)||(n=e.getElementsByTagName(s),a=n[n.length-1],c=e.createElement(s),c.type="text/javascript",c.async=!0,c.id=o,c.src=["https:"===location.protocol?"https://":"http://","widget.surveymonkey.com/collect/website/js/xxxxxxx.js"].join(""),a.parentNode.insertBefore(c,a))}

Answer №2

I encountered the same frustrating issue and spent hours trying to troubleshoot it by tweaking the code snippet provided by SurveyMonkey. Despite reaching out to their support team for help, all they could offer was a new snippet with some additional handlers - but it didn't solve the problem. Just when I was on the verge of calling WIX for assistance, I stumbled upon a suggestion while navigating through their website.

To my relief, I found a tutorial on embedding third-party code that made the process incredibly straightforward. No need to manually insert the snippet into the page code - there's a specific section in the Advanced Settings of your site Dashboard where you can easily add it. If you're unsure how to access this, simply click on your site's thumbnail on the WIX dashboard, look for Settings in the right rail, and select Advanced Settings. You can find detailed instructions from WIX on working with third-party code here.

Best of luck with implementing this solution, and I hope it resolves your issue as it did mine! The trickiest part for me was distinguishing between different dashboards until I navigated to the correct settings page.

Sincerely, BrZrKr

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