Unexpected error from API call detected within Mint localhost Template Kits elements

Hello Everyone, hope you're all having a good day!

Recently, I installed the Elementor and Envato Elements plugins on my localhost Linux Mint WordPress setup. After configuring permalinks and other settings in WordPress, I proceeded to browse Template Kits from Envato Elements. However, after about 3 minutes of browsing, the plugin suddenly stopped working and displayed the following message:

**Unexpected Error Sorry there was an unexpected error from API call:* SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data.*

<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" lang="

I tried various troubleshooting steps like refreshing the page, clearing cache, deactivating/reactivating plugins, reinstallation of Xampp, waiting, restarting, etc., but none of them resolved the issue.

The debug details indicated the following:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"

"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en">

<head>
...

Despite my efforts to troubleshoot based on documentation and online resources, I haven't been able to pinpoint the exact cause of the error due to my limited coding experience. Therefore, I kindly request assistance from someone who can help me identify and resolve this issue.

Your prompt support would be highly appreciated. Thank you for your attention. Best Regards, Pedro Godoi

javascriptjsonwordpressapielementor

Answer №1

Apologies for the delayed response. It seems like the error you are experiencing may be due to the absence of zip extensions. To resolve this issue, make sure to enable the zip extension for PHP.

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