The LinkedIn API encountered an error when attempting to retrieve historical follower data, resulting in a HTTP

I've scoured the depths of the internet in search of a solution to my problem, but none seem to fit what I need.

My goal is to retrieve historical follower data from LinkedIn's API using this call: ${companyId}/historical-follow-statistics?time-granularity=day&start-timestamp=${from}&end-timestamp=${to}&format=json in my Node/Express application. I made sure my headers are set like this: Authorization: Bearer 'mytoken' (obtained through an OAuth2 login).

However, every time I make the request, I receive this error code:

{
"errorCode": 0,
"message": "Internal service error",
"requestId": "22BM2KPRXF",
"status": 500,
"timestamp": 1489395675897
}

I have no trouble accessing other endpoints.

I believe I'm following the documentation accurately:

So my question remains: What am I missing here? Is there an issue with that specific endpoint?

javascriptrestapiexpresslinkedin-api

Answer №1

After extensive testing, I discovered that the majority of endpoints on the test company are non-operational except for the "get followers" endpoint. However, all functionalities seem to be working fine on the correct company. LinkedIn, this issue needs your immediate attention as it has consumed a significant amount of my time trying to troubleshoot.

Answer №2

When the HTTP response code 500 (Internal Server Error) appears, it indicates that there is an undisclosed issue within LinkedIn's service.

You can reasonably infer that there is a problem with the endpoint in their service. In these situations, I recommend reaching out to the developers through any ticket services provided by LinkedIn. Typically, the issue should be resolved within a few hours or days if it is affecting many users.

If the problem originates from your code, you would likely receive an error code beginning with 4, such as 401 Unauthorized, 403 Forbidden, or 400 Bad Request. This all assumes adherence to general REST/HTTP standards, which I believe LinkedIn follows.

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