The functionality of the Google Analytics pageTracker function is hindered when it is loaded through AJAX requests

After previously discussing this issue, I have conducted further research and attempted to resolve the problem, but unfortunately, a solution still eludes me...

My website (www.seatgeek.com) incorporates numerous links that are loaded via AJAX. Whenever a user clicks on one of these links, I intend to track it as a goal by attaching pageTracker._trackPageview() to the onClick attribute of the links. However, Google Analytics (GA) fails to register these clicks, leaving me puzzled. Here's an example of the code for such a link:

<a href="<?php echo $tickets[$x][3] ?>" target = "_blank" class="buyTicketsLink" onClick="pageTracker._trackPageview('/outgoing/event4.php');">BUY TICKETS</a>

I have tested the above code with links not fetched via AJAX, and it works seamlessly, affirming that the issue pertains specifically to AJAX-loaded content. Furthermore, in my attempts to troubleshoot, I have experimented with programmatically adding onclick events like so:

<script>
function attach_goal_tracking() {
var links = document.getElementsByClassName("buyTicketsLink");
for(var i=0; i<links.length; i++) {
links[i].onclick = record_goal;
}
}

function record_goal() {
pageTracker._trackPageview('/event/outgoing');
}
</script>

Regrettably, this approach also yields no results. Nevertheless, inserting a test alert box within the record_goal() function confirms that the function executes successfully. For instance, when altering the function as follows:

function record_goal() {
alert('Hello');
pageTracker._trackPageview('/event/outgoing');
}

The 'Hello' alert box pops up upon clicking a link. Despite this, the pageview data for '/event/outgoing' remains unrecorded.

This conundrum has left me completely perplexed. Any guidance or insights on resolving this matter would be immensely valued.

Answer №1

Is a JavaScript library like jQuery being utilized? Keep in mind that document.getElementsByClassName is not part of the standard JavaScript DOM methods.

Any errors popping up in your JavaScript code? Try checking through Firebug or Firefox Error Console for any clues.

When you type pageTracker; in the Firebug console, does it confirm that pageTracker is indeed a function and not undefined?

Answer №2

If you want to improve your tracking code, consider adding "return false" right after calling trackPageView() like so...

onClick="pageTracker._trackPageview('/outgoing/event4.php'); return false">

I received a helpful tip from our Analytics representative to include this adjustment, and it made a noticeable difference. Adding "return false" essentially tells the browser to ignore the href element, and in my case, it worked perfectly fine.

Give this suggestion a try and see if it enhances your tracking experience!

Answer №3

For those who are still utilizing the asynchronous loading method for Google Analytics, achieving the same goal can be done with the snippet below:

_gaq.push(['_trackPageview', '/anything']);

Alternatively (@Lauren's code)

onClick="_gaq.push(['_trackPageview', '/outgoing/event4.php']); return false">

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