Synchronizing live data from the database to the front end of a Java-powered web application

I'm currently developing a customer support web application using Java, where I need to display the status of "Customer Representatives (CR)" in the front-end - whether they are available, busy, or away on the phone.

When a CR ends a call with a customer, their status will be updated in the database. This change should also be immediately reflected in the front-end as well.

  1. One option could be to use AJAX to continuously check the database for the CR status.

Are there any other methods that could be used to achieve this functionality?

Answer №1

Your approach appears satisfactory overall. Based on your explanation, it appears you are leveraging Oracle, which, depending on the version, may support calling a web service. Consider setting up a trigger within the database to interact with your application...

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