Steps for including a Google Doc hyperlink within a current script

I recently came across a useful template script for creating an automated help desk workflow. Once a user fills out the form, they receive an email with a message saying "Thanks for submitting your issue. \n\nWe'll start working on it as soon as possible."

function formSubmitReply(e) {
    var userEmail = e.values[3];
    MailApp.sendEmail(userEmail,
      "Help Desk Ticket",
      "Thanks for submitting your issue. \n\nWe'll start " +
      "working on it as soon as possible. \n\nHelp Desk",
      {name:"Help Desk"});

All I'm looking to do now is to include a clickable link to our procedure Google Doc page within that message. I am relatively new to scripting and could use a little guidance to get started.

javascript

Answer №1

To insert a clickable hyperlink, follow these steps:

function submitFormResponse(event) {
var userEmailAddress = event.values[3];
MailApp.sendEmail(userEmailAddress,
"Support Ticket Confirmation",
"We have received your request and will begin addressing it promptly. \n\nFor further assistance, please click on the following link:",
{name:"Help Desk"});

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