SFDC error: argument list missing closing parenthesis

I encountered an issue that states:

"Missing ) after argument list"

This problem arises when I attempt to click on a custom button within SFDC. The purpose of this button is to initiate a specific case type in both our Internal and Community environments.

Any assistance would be greatly appreciated!

{!REQUIRESCRIPT("/soap/ajax/28.0/connection.js")} 
{!REQUIRESCRIPT("/soap/ajax/28.0/apex.js")} 

if('{!$Site.Prefix}'!=''){ window.open('{!$Site.Prefix}/500/e?retURL=%2F500%2Fo&RecordType=0121b0000004IKZ,'_parent'); 
}else{window.open('500/e?retURL=%2F500%2Fo&RecordType=0121b0000004IKZ,'_parent');} 

var qr = sforce.connection.query("select Id from recordType where (name= 'Device Request') and sObjecttype = 'Case'");
javascriptajaxbuttonsalesforce

Answer №1

Give this a shot:

{
    !REQUIRESCRIPT("/soap/ajax/28.0/connection.js")
} {
    !REQUIRESCRIPT("/soap/ajax/28.0/apex.js")
}

if ('{!$Site.Prefix}' != '') {
    window.open('{!$Site.Prefix}/500/e?retURL=%2F500%2Fo&RecordType=0121b0000004IKZ','_parent'); 
}else{
    window.open('500 / e ? retURL = % 2 F500 % 2 Fo & RecordType = 0121 b0000004IKZ', '_parent');
}

var qr = sforce.connection.query("select Id from recordType where (name= 'Device Request') and sObjecttype = 'Case'");

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