I've created an application using a combination of Phonegap and JqueryMobile.
So far, this app has accumulated approximately 15,000 downloads across iOS, Android, and iPhone platforms. Surprisingly, the code remains consistent across all versions.
Periodically, my backend server becomes overwhelmed and after checking the logs, I notice that a single user is making repeated calls to the server. (These users are genuine individuals with whom I have already discussed the problem - ruling out the possibility of bots.)
It appears that either the click event or the server call is stuck in a loop, but I am struggling to determine the exact cause.
This issue has afflicted only three users out of 15,000 (as far as I am aware), and these particular users had previously navigated through the app without incident. Furthermore, the problem arose on both Android and iOS, suggesting a potential flaw within jquerymobile/javascript functions.
Do you have any insights into what might be triggering this recurring problem?