Our app is experiencing popup blockers while others are not impacted

Why are popups being blocked on our application but not others when users try to share content?

This is the code execution process:

1.) User enters web page.

2.) User clicks on a share icon for Facebook, Twitter, or Google Plus.

3.) Onclick event triggers an internal controller to save information and redirect back to the webpage. This time, a request parameter instructs to open a new window.

The code snippet for opening a new window (using Facebook as an example) looks like this:

var url = 'https://www.facebook.com/sharer/sharer.php?u='+copyLink;
window.open(url,'newwindow','width=600,height=600');

When popups are enabled, it works fine. But the issue is that users have to enable popups every time they want to share something.

Could this be a server problem? Why do other apps not face the same popup blocking issue while OUR APP requires enabling popups to function properly?

Any assistance on this matter would be highly appreciated.

Answer №1

It seems like your application is programmed to trigger a popup window after the page loads, while the nytimes.com popup only appears when a user clicks their mouse.

The key distinction here is that one method requires user interaction, whereas the other does not. Popup blockers are more likely to block popups that appear automatically upon page load, as opposed to those triggered by a user click. Users generally expect a popup when they click a button, but find it annoying when one pops up without warning. Even if your popup was initiated by an action on a different page, it may still be blocked. Have you tried manually adding the necessary parameters to the URL to see if the popup opens?

You can refer to this MSDN article for insights on popup blockers, even though it focuses on IE6. It should give you an idea of when popups are allowed or blocked by such mechanisms.

Have you considered opening the popup for your share dialog before making the server call? This way, triggering the popup within the onclick handler might bypass any popup restrictions without explicitly enabling them.

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