Organize and label projects within Microsoft Dynamics CRM

Allow me to shed light on a significant issue

Is there a method for categorizing projects in Dynamics CRM?

Our aim is to organize different projects into specific categories, such as:

  • Client A project
  • Client B project
  • Client C project
  • and so forth...

I have made attempts to explore potential solutions but have not found an ideal one.

Any recommendations or suggestions would be greatly appreciated.

Answer №1

The method you choose for categorization depends on the specific needs of your project. If you are looking to categorize based on a set list that is unlikely to change, using an option set attribute would be sufficient. However, if the categories are subject to frequent updates, utilizing an entity lookup attribute to a custom entity would be more effective. When grouping against a client, linking to the client's account record through a lookup would be recommended.

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