Need help with sending push notifications through pushwoosh for web browsers like Chrome and Firefox?

I have successfully implemented Pushwoosh for Chrome and Firefox, and I have also subscribed successfully on both browsers.

To achieve this, I followed the instructions provided in the following link:

These were the steps I took:

  • Removed any references to the old service-worker.js from my site.

  • Included the manifest link in the header (prior to any other manifest links).

  • Removed my website from Firefox notification settings so that I would be prompted to allow notifications again.
  • Uploaded pushwoosh-service-worker-light.js and pushwoosh-service-worker-dark.js to the root of my site.
  • Included the code in the header of my site as per the SDK 2.0 documentation (modifying the applocationCode variable as needed).
  • Cleared the cache in both Firefox browser and Cloudflare, and confirmed that the new code was in place by viewing the source code.
  • Visited my site using Firefox, received a prompt to allow notifications, and selected "always allow notifications".
  • Logged into the Pushwoosh control panel, where I appeared as a new subscriber without issues.
  • Sent a test push notification specifically to Firefox, but the new Firefox subscriber was removed and the notification never arrived.

However, when attempting to send a push notification through Pushwoosh (),

I encountered the following errors in the Push History () for Chrome and Firefox.

Error for Chrome:

"The device token has expired, or the application was unregistered from notifications."

Error for Firefox:

"The pushtoken is not recognized by Mozilla"

This resulted in automatic unsubscribing from both Chrome and Firefox.

I believe there may be something missing in the integration process. How can I successfully send push notifications through Pushwoosh for web (Chrome, Firefox)?

javascriptangularjspushwoosh

Answer №1

If you encounter any problems, don't hesitate to reach out to Pushwoosh support by visiting their contact page (). Make sure to provide a detailed description of the issue, include the link to your website, and also mention your Pushwoosh login credentials.

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