IE8 experiences distinct behaviors

I have encountered a situation where two IE8 browsers with the same version number (8.0.6001.18702) are behaving differently when processing a webpage. The problematic one is being used by the client, and despite my efforts, I am unable to reproduce the issue on my machine or our test machine. Interestingly, everything seems to be working fine on Firefox.

What steps can I take to pinpoint what is causing this discrepancy?

Thank you

Edit: It should be noted that clicking on a submit button is expected to submit a form; however, in the client's IE browser, this functionality is not working as intended.

javascript internet-explorer-8

Answer №1

Have you tried testing on browsers other than Firefox and IE? Each browser handles the default behavior of button and input buttons differently due to potential misinterpretations in the standards. What specific type of button are you using? Typically, <input type="submit"> tends to be more consistent across different browsers.

Additionally, if you have added JavaScript functionality to the button, that could also be causing the issues. IE usually displays a small yellow warning icon when there are script errors, but given its reputation for quirks, you may become desensitized to it appearing frequently, potentially overlooking critical errors.

(While IE8 supposedly eliminated many nonstandard behaviors to become more "standard compliant," from personal experience, it seems to have introduced new strange quirks not seen in previous versions...)

Answer №2

Examine for variances in add-ons such as plugins and toolbars. For instance, the Skype add-on alters the format of phone numbers and allows users to make calls by simply clicking on them.

Answer №3

To resolve the issue, suggest to him to run ie8 with the command line argument -extoff.
If that doesn't work, it's possible that compatibility mode has been activated in some way.
Also, double-check that you are not linking to local files (it may seem obvious, but better safe than sorry).

Update: Have you confirmed if JavaScript is enabled on his end as well? (refer to the comments for more insights)

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