How can we process the incoming data that is in a JSON format?

I'm in the process of creating a Zap that collects customer feedback through Unbird and delivers a coherent Slack message that can be easily understood by anyone within my organization.

When importing customer feedback data from Unbird into Zapier, it appears in a format resembling a JavaScript object:

{
  0: website
  1: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="2e4441406e4b4345">[email protected]</a>
  2: Jon
  3: Smith
  4: You guys have a great website, but should add dark mode.
}

The desired Slack message format would look something like this:

Jon Smith (<a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="d3b9bcbd93b6befdb4be">[email protected]</a>) just sent you Website feedback: You guys have a great website, but should add dark mode.

After attempting to send the "entry property values" to Slack, the content appeared as follows:

website, <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="375d585977525519592c585a">[email protected]</a>, Jon, Smith, You guys have a great website, but should add dark mode.

I experimented with Zapier's Split function using a comma as the separator, but encountered issues with successful splitting. Furthermore, I tried utilizing a Zapier code snippet to isolate specific values, such as myobj.0, which did not yield results. Perhaps this is an array? I recall that numeric key names are not typically used in JavaScript. It has been quite some time since I last engaged with coding.

In an attempt to convert it into a string format, I employed JSON.stringify, only to face constraints as the output had to remain as an object in Zapier code snippets. Consequently, I find myself stuck dealing with objects when all I desire is text or a method to access individual values within the object for future reference.

Assistance needed!

Answer №1

If you are receiving customer feedback in the form of an object where the keys are separated by commas, all you need to do is return the output and split it into individual entries for each value.

For example -

var obj = {  0: "website", 1:"<a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="0c6663624c69616d6560226f6361">[email protected]</a>", 2: "Jon", 3: "Smith",4:"You guys have a great website, but should add dark mode"};output = [key:obj];   

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