After spending multiple days searching and reading, I am struggling to set an initial value for the data from a Rails JSON file in my application. The app focuses on incident tickets, and although I am able to retrieve all entries from the database using data-ng-repeat, I can't figure out how to display only unsolved tickets by default when the page loads. I want to have access to the entire dataset for filtering purposes when specific conditions are met.
In the 'ticket_controllers.rb' file:
A snippet of AngularJS code controlling ticket-related functions:
- Retrieving all tickets
- Filtering closed tickets
- Filtering unsolved tickets
- Filtering aborted tickets
- Applying styles based on ticket status
Within the template:
An HTML table displaying ticket information with various filters applied:
- Status labels
- Ticket details
- Category, requester, pending duration, owner details, etc.
- Filters for search and order statuses
The sidebar includes filters for sorting tickets based on different criteria:
- A search bar
- Links to filter tickets by unsolved, aborted, and closed statuses
- Displays the count of tickets under each filter category
- Options to view all unsolved or all tickets
If anyone has insights to share on this issue, it would be greatly appreciated!