Error SCRIPT438: Property or method not supported by object in Internet Explorer

Within my application, there is an option for users to deactivate their profiles, which can only be reactivated by the admin.

I have created a class called ActivateProfile with two methods:

  • userExist(userName) to check if a user with the given userName exists and if their profile is deactivated
  • and activateAccountByUser(userName) to reactivate the user's profile

When I trigger a JavaScript function on the click event of a button input, it runs smoothly on Chrome and Mozilla, however, I encounter an error on Internet Explorer:

SCRIPT438: Object doesn't support property or method userExist

function activateProf() {        
   var userName=document.getElementById("userName").value;

   if (userName == "") {
      alert("Field is mandatory");
   } else {
      alert(userName + "1");
      ActivateProfile.userExist(userName, { callback:function(exist) {
         if (userName) {
            ActivateProfile.activateAccountByUser(userName);
            alert("User is activated");
         } else {
            alert("User does not exist");
         }
      }});
   }
}

Below is the code for the ActivateProfile class:

 public void activateAccountByUser(String userName) {
    try {
        Connection c = DBComm.getInstance().getConnection();
        Statement s = c.createStatement();
        ResultSet set = s.executeQuery("select * from accounts where userName = '" + userName + "' and isauthorized='2'");

        if (set.next()) {
            Statement st = c.createStatement();
            st.executeUpdate("update accounts set isauthorized='1' where userName='" + userName + "' and isauthorized='2'");
        }
        s.close();
        c.close();
    } catch (Exception ex) {
        java.util.logging.Logger.getLogger(ActivateProfile.class.getName()).log(Level.SEVERE, null, ex);
    }
}

public boolean userExist(String userName) throws SQLException {
    boolean existEmbg = false;

    try {
        Connection c = DBComm.getInstance().getConnection();
        Statement s = c.createStatement();
        ResultSet set = s.executeQuery("select * from accounts where userName = '" + userName + "' and isauthorized='2'");

        if (set.next()) {
            existEmbg = true;
        } else {
            existEmbg = false;
        }
        s.close();
        c.close();
    } catch (Exception ex) {
       java.util.logging.Logger.getLogger(ActivateProfile.class.getName()).log(Level.SEVERE, null, ex);
    }
    return existEmbg;
}

Answer №1

Upon extensive research on the web, I discovered that this issue typically arises when a particular HTML element ID matches a variable name within a JavaScript function. By modifying the name of one of them, I was able to resolve the problem and my code started functioning smoothly.

Answer №2

In web applications that utilize JavaScript namespacing, a common issue arises. Most of the time, the problem occurs due to IE's inability to bind methods within the current namespace to the "this" keyword.

For instance, let's say we have a JS namespace called "StackOverflow" with a method called "isAwesome". Typically, within the "StackOverflow" namespace, you would call the "isAwesome" method like this:

this.isAwesome();

Chrome, Firefox, and Opera will recognize and execute this syntax without any issues. However, IE does not handle it correctly. Therefore, when working with JS namespacing, it is best practice to always use the full namespace as a prefix. For example:

StackOverflow.isAwesome();

Answer №3

After adding the 'var' keyword to all the variables in the corresponding JavaScript, the issue in IE was resolved.

Original Code

billableStatus = 1 ;
var classStr = $(this).attr("id").split("_");  
date = currentWeekDates[classStr[2]]; // Required    

activityNameId = "initialRows_" + classStr[1] + "_projectActivityName";
activityId = $("#"+activityNameId).val();        

var projectNameId = "initialRows_" + classStr[1] + "_projectName" ;
projectName = $("#"+projectNameId).val();        

var timeshitEntryId = "initialRows_"+classStr[1]+"_"+classStr[2];     
timeshitEntry = $("#"+timeshitEntryId).val();   

Updated Code

var billableStatus = 1 ;
var classStr = $(this).attr("id").split("_");  
var date = currentWeekDates[classStr[2]]; // Required    

var activityNameId = "initialRows_" + classStr[1] + "_projectActivityName";
var activityId = $("#"+activityNameId).val();        

var projectNameId = "initialRows_" + classStr[1] + "_projectName" ;
var projectName = $("#"+projectNameId).val();        

var timeshitEntryId = "initialRows_"+classStr[1]+"_"+classStr[2];     
var timeshitEntry = $("#"+timeshitEntryId).val();   

Answer №4

The issue I encountered was using type="application/javascript" on the <script> element for jQuery. This caused compatibility problems with IE8. For HTML5 pages, there is no need to specify the type attribute, but for other cases, it's recommended to use type="text/javascript" instead.

Answer №5

My programming situation involved the following code structure:

function.call(context, arg);

Upon testing in Internet Explorer, I received an error message

Error: The object lacks support for the 'error' property or method

Within the body of the 'function', I had a reference to "console.error", and it became apparent that the console object is undefined when the console is closed. To resolve this issue, I implemented a solution to verify if console and console.error are defined before executing.

Answer №6

Oops, I made a mistake by forgetting to use var on my item variable!

Here is the incorrect code I used:

var itemCreateInfo = new SP.ListItemCreationInformation();
item = list.addItem(itemCreateInfo); 
item.set_item('Title', 'Haytham - Oil Eng'); 

And here is the corrected code:

var itemCreateInfo = new SP.ListItemCreationInformation();
var item = list.addItem(itemCreateInfo);  
item.set_item('Title', 'Haytham - Oil Eng');

Answer №7

Ensure all script tags include "use strict" to detect and resolve unscoped variables and inconsistencies!

Answer №9

The reason for this problem could be an outdated jQuery version, such as 1.4, which may not support the 'done' method.

Answer №10

After encountering browser compatibility issues with my code, I made some adjustments to ensure it worked in all versions. Originally, I had:

document.getElementById("search-button") != null

This code worked well in most browsers, but not in ie8. Not wanting to leave any stone unturned, I decided to make a change:

document.getElementById("searchBtn") != null

By updating the id attribute in my HTML field to match the new code, I was able to achieve compatibility with ie8 as well. Success!

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