differences in opinion between JavaScript code and browser add-ons/extensions

As the owner and developer of an e-commerce website, I find that potential customers often contact us regarding ordering issues. Upon investigation, we consistently discover that the problem is caused by JavaScript errors.

We frequently check their browser addons/extensions, disabling some or all of them to resolve the JS errors. These errors are always different, and the addons/extensions vary across browsers like Chrome, IE, Firefox - typically relating to coupon/deals addons such as DealSpy.

Although I lack concrete data, I suspect these issues have increased since transitioning to angularjs.

I am curious if there is a way to detect and manage these errors without being able to programmatically disable their addons/extensions in my code. Any advice from those who have encountered similar problems?

Answer №1

It's difficult to provide a specific solution without knowing the inner workings of your website and the add-ons that are causing conflicts.

If you encounter errors, try replicating them and reaching out to the creators of the problematic add-ons. There may be workarounds for certain issues, but it ultimately depends on the code at hand.

In the case of Firefox add-ons, if you come across one that disrupts the functionality of websites, consider reporting a bug under Tech Evangelism :: Add-ons. Mozilla and the add-on editors team can take necessary action in accordance with the Add-on guidelines.

As for Chrome, their Help section advises contacting the extension author directly. Unless there is a security-related issue, Google may not offer extensive support in resolving compatibility problems.

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