When attempting to mouse hover on an element using Robot Framework's keyword Mouse Over, I encountered an error stating, "javascript error: Disallowed method "elementsFromPoint" on ShadowRoot.". Interestingly, other keywords such as Click Element work fine for the same element. However, the mouse hover action triggers the aforementioned error message. I am currently unsure of how to address this issue and would appreciate any guidance in resolving it.
After a recent SalesForce update, I encountered the same issue with tooltips appearing unexpectedly. My solution was to utilize a Try/Catch block and explore an alternative method.
My approach involved targeting the parent element of the tooltip-triggering element, clicking on it to focus, and using sendkeys TAB to activate the Tooltip.
By implementing the Try/Catch block, any future changes made by SalesForce can be easily accommodated without requiring further adjustments.
I experimented with various JavaScript solutions like arguments[0].focus() and arguments[0].fireEvent('onmouseover'), but none provided a workable fix.
It's worth mentioning that when running tests on a headless Chrome browser in Linux, mouse and click actions may not function as expected.
> Blockquote
try {
actions.moveToElement(element, 5, 5).perform();
} catch (Exception e) {
//Alternative method to trigger 'i' help hover
WebElement parent = element.findElement(By.xpath(".."));
click(parent);
}
As stated in a comment on https://github.com/salesforce/lwc/issues/2333#issuecomment-848378833, the suggested solution is to revert back to an earlier version of ChromeDriver.
If you are using ChromeDriver version 90 or above, the dispatchEvent() method can be utilized in the following manner:
var jsExecutor = (IJavaScriptExecutor)driver;
jsExecutor.ExecuteScript("arguments[0].dispatchEvent(new MouseEvent('mouseover', {'bubbles': true }));", element);
Encountered a similar issue when trying to click on a button within Salesforce. Implemented a JavaScript workaround inspired by nobyk's suggestion and it has been effective so far.
JavascriptExecutor jsExecutor = (JavascriptExecutor) driver;
jsExecutor.executeScript("arguments[0].focus(); arguments[0].click()", element);
An issue has been identified with the Chrome driver version 90 that is impacting certain actions class methods, such as moveToElement and dbclick, particularly when interacting with elements within shadow DOM parents.
To address this bug, it is recommended to downgrade to Chrome browser version 89 along with Chromium 89 to prevent automatic updates:
For Chromium 89: Chromium 89.0.4350.6
For ChromeDriver 89: ChromeDriver 89
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